With your phone
Scan the clinic’s entrance QR code in your camera. Choose your service and receive a private ticket with live updates while the page is connected.
HEALTHIGENCE · CLINIC QUEUE
A calmer way
to wait.
Arrive, take a number, and know what happens next. Join from the QR code at your clinic or ask reception for a token.
No patient account. No app to install. Your place stays in the queue when you close your browser.
Acacia ClinicIllustrative clinic · Example data
PreviewYour queue companion
You’re checked in. Take a seat — we’ll show your room when it’s your turn.
YOUR NUMBER025Blood collection · Waiting
ESTIMATED WAIT12–18 minApproximate · Serving 018 in Room 1
Interactive illustration · No actual patient is registered
Your next step, made clear.
Without a smartphone
Use the check-in tablet or ask reception for help. Keep your token number and watch the display or listen for the team to call you.
Need some help?
Speak to reception if you missed a call, need assistance, or feel unwell. Waiting times are estimates and staff may need to change the order.
Please use the QR code at your clinic to join the correct queue. If the internet is unavailable, check in with reception.