NivaQueue
Sunil clinic · PATIENT ENTRANCE

Your clinic
waiting time.
Better spent.

Track your turn.
Make more of your waiting time.

A live place in line, an estimated wait, and a digital token. Plan your time while your clinic keeps the queue moving.

No app to download No patient account

Checking in at Sunil clinic

YOUR TURN, ON SCREEN.
NO PAPER TICKET NEEDED.
Interactive example
Your queue companionExample clinic · Sample ticket
YOUR NUMBER025
You’re checked in
ESTIMATED WAIT12–18 min
NOW SERVING024

Keep your digital token open. Follow your clinic’s guidance on where to wait.

Example only · No patient is registered
BUILT AROUND PEOPLE

Different days. One connected clinic.

For the people waiting and the people caring for them.

LeelaThe patient

A number. No app.

Leela checks in at the tablet or with reception. She keeps her number and follows the clinic’s display or spoken call.

ArjunThe companion

Keep family in the loop.

Arjun can register a family member on his phone and follow their private ticket. He asks reception before they wait elsewhere.

MeeraThe receptionist

One view of every arrival.

Meera adds walk-ins, finds existing numbers and corrects a service without asking the patient to check in again.

Dr AlexThe clinician

Ready for the next patient.

Alex calls patients to the right room, records each queue step and coordinates pauses or room changes with the team.

Illustrative people and scenarios. No patient testimonials.

FOR YOUR DAY

Less guessing.
More time for you.

See your estimated wait without repeated trips to the counter. Ask your clinic where you can wait, then use that time your way.

FOR LESS PAPER WASTE

A digital token.
No paper needed.

Keep your number on screen. Reuse the same entrance QR every day, instead of printing a ticket for every visit.

FOR BETTER PATIENT FLOW

Help keep
entrances clear.

A shared queue helps staff coordinate where patients wait and when to come in. Follow your clinic’s waiting-area and parking guidance.

DIFFERENT WAYS IN. THE SAME CARE.

Every arrival. Everyone included.

On your phone, at a tablet, or with a little help. There’s a place for you in the same queue.

Fictional illustrated clinic: an older patient keeps a paper token, a companion carries a phone, a wheelchair user waits, and reception and a clinician coordinate the next step.
Different people.
One connected journey.
Illustrative scene
THREE WAYS TO CHECK IN
  1. Your own phone

    Scan the clinic QR. Keep your ticket with you.

  2. A check-in tablet

    Check in and remember your number. No phone required.

  3. A helping hand

    Reception can register you. No phone needed.

ONE SHARED QUEUEYour number. Your next step.

After check-in, your phone shows your number and estimated wait. When called, follow the room shown on your ticket or the clinic display. Without a phone, listen for your number or ask reception.

FOR THE PEOPLE BEHIND THE CARE

Go paperless.
Waste less.

Replace routine paper queue tickets with a shared digital waiting list. Patients keep their number on a phone or follow the clinic’s display and spoken calls.

  • One reusable entrance QR, day after day
  • Digital tokens and room calls, without a ticket printer
  • Reception help and optional paper tokens when needed
Open staff workspace
THE CLINIC, AT A GLANCEExample
ROOM 1024

Visit in progress

Done & call next
UP NEXT
025WaitingNext eligible patient
026WaitingChecked in
027WaitingChecked in

Staff control the call

One shared queue. A clear view for every room.

Make your wait work for you.

Can I wait elsewhere or in my car?

Check in when you arrive and ask reception before waiting elsewhere. The team will explain where to wait and when to return. Keep your ticket open and connected; an estimate is not a return appointment. This queue does not reserve parking or track where you are.

Do I need to print my number?

No. Your digital token works on your phone, and the clinic keeps a record of your number. Without a smartphone, use the tablet or ask reception, then follow the display or spoken call. A paper token is still an option if you need one.

No smartphone? Already have a number?

Use the clinic’s check-in tablet or ask reception to register you. Keep your number and follow the display or the team’s call. If you already have a number, ask reception to find it before checking in again.

Can I close the page?

Your place stays in the queue. Reopen your private ticket to see the latest update. The page needs to be open and connected for live updates; don’t rely on a locked phone for an alert. Watch the clinic display or listen for your number.

What if I miss my number or need help?

Speak to reception. They can find your token and help you rejoin the right flow. If you feel unwell or need urgent help, tell the clinic team straight away.

Is the waiting time exact?

It’s an estimate. Longer visits, room availability and urgent care can change the order or the time. Your clinical team decides who should be seen next.